Welcome to AI Verify 360, a due diligence platform in the United Kingdom and European Union. By registering or using AI Verify 360, you agree to these Terms and Conditions (“Terms”), the Privacy Policy, Acceptable Use Policy, and any other referenced agreements.
1. Definitions
- “Acceptable Use Policy” means the policy setting out permitted and prohibited uses of the Platform and Services, as amended from time to time, and which forms part of these Terms.
- “AI Verify 360”, “we”, “us”, “our”, “the Platform”, means the operator of AI Verify 360 Ltd.
- “Official Data Sources” means government, regulatory, supervisory, or other public bodies that make available official registers, databases, or verification services which AI Verify 360 may access to provide its Services.
- “Services” means compliance and due diligence services made available through the Platform, including:(a) access to and use of the Platform;(b) all searches, checks, and verifications;(c) any reports, certificates, or verification statements generated; and(d) access to and use of data obtained from Official Data Sources and Third-Party Providers.
- “Third-Party Providers” means independent external organisations contracted by AI Verify 360 to supply identity, credit, sanctions, customs, tax, or other verification and screening data and related services including Official Data Sources.
- “User”, “you”, “your” means our clients, customers, service users, anyone accessing or using the Platform, whether registered or not.
2. Scope of Service and Permitted Use
2.1 The Platform provides essential support for due diligence processes, ensuring actions undertaken through the Platform are aligned with compliance requirements, anti-fraud measures, and risk management protocols serving legitimate business purposes.
2.2 The Platform utilises data from official Third-Party Providers, Official Data Sources and approved partners, which may be updated from time to time, to facilitate these objectives.
2.3 Our Services are provided exclusively for due diligence, compliance or business transactions.
2.4 VAT (Value Added Tax) information and similar data is governed by the Commissioners for Revenue and Customs Act 2005 and subject to tightly defined permissions:
2.4.1 Information is provided only to confirm VAT validity, verify business identity, or support required business documentation.
2.4.2 Users may not collect, store, copy, publish, compile, or share HMRC or other official data except as embedded in AI Verify 360’s audit or compliance reports, or as permitted by specific law or official guidance and in accordance with these Terms.
2.5 Breach of these Terms or information providers’ restrictions may result in suspension and notification to relevant authorities.
3. User Obligations
3.1 Users undertake to use the Platform, searches, information and reports for legitimate business purposes in accordance with our intended Scope and Permitted Use herein and the Acceptable Use Policy integrated to these Terms.
3.2 Users must not use the Platform or our Services to do anything illegal, harmful, fraudulent, or anything that may damage AI Verify 360’s or our Third-Party Providers’ reputation.
3.3 Users must only input information strictly necessary for AI Verify to deliver verifications and must not contravene any laws (including infringement of intellectual property rights); Users further warrant they have the right to share the information they input.
3.4 Users must ensure Services are used responsibly and limited to legally permitted purposes as part of business-as-usual activities to do with regular compliance and due diligence activities and only by registered users their agents and employees.
3.5 Users are advised to obtain independent confirmation of verified information before making commercial or operational decisions.
3.6 Users must not use the Platform, services, statement or reports to build any competing products or services (or allow anyone else to do so).
3.7 Breach of these Terms, unauthorised use or attempted re-sale of information and reports obtained from the Platform may lead to immediate suspension and legal action.
4. Verification Results and Reports
4.1 Service outputs include verification statements, search results, bank verifications, reports, and may include incidental information (“the Outputs”). These are informational only and serve as audit-ready evidence, but do not constitute or substitute for official certificates, registrations, approvals, or warranties from official sources.
4.2 All Outputs reflect data as supplied by Third-Party Providers and Official Data Sources and may contain errors or omissions as received.
4.3 Outputs reflect information and data furnished by the system at that specific moment. No warranty is given as to the completeness or accuracy of the information or verifications supplied. Users remain responsible for final verification if required.
4.4 Outputs are provided strictly “as is” and do not constitute legal, financial, or tax advice.
5. Data Protection and Privacy
5.1 Users must use input data responsibly and comply with UK GDPR, Data Protection Act 2018, the EU General Data Protection Regulation (EU GDPR), relevant guidance and codes of practice issued by competent supervisory authorities (including the Information Commissioner’s Office “ICO”), and all other applicable data protection and privacy laws in force from time to time.
5.2 AI Verify 360 nor the Platform does not store, amend, reproduce, or disseminate information or other data. The platform may, where authorised, conduct recurring or scheduled verification checks on behalf of registered users.
5.3 No information is retained, shared, or reused beyond the immediate purpose of verification by the Platform or AI Verify 360. Information obtained is used exclusively to record the outcome of the verification (validity status and timestamp).
5.4 AI Verify 360 Ltd acts as an independent provider of business data verification services in respect of all information made available through the Platform. We are registered with the ICO as a data controller for transparency and regulatory purposes only and do not, in the ordinary course of our services, store, process or otherwise manage personal data.
5.5 For clarity, the platform is designed and operated in a manner that does not acquire, collect, store, use, or otherwise process personal data relating to identified or identifiable natural persons, and all due diligence activities are carried out solely on publicly available non-personal, business and corporate information.
6. Trials and Demos
6.1. AI Verify 360 may provide a trial or demo of its Services at its own discretion for a fixed period where Users may benefit from discounted prices (“Trial Period”).
6.2 Use of the Platform during the Trial Period will be governed by these Terms and any other terms provided to you by us. You can end the trial at any time, and any notice requirements herein will not apply.
6.3 During any Trial Period, no subscription fees will be payable unless expressly agreed otherwise in writing.
6.4 After the Trial Period there is no obligation for you to continue to use the Platform. If you decide to carry on using it after the trial, your pricing arrangement and any other relevant terms will be agreed with you at that point.
6.5 We reserve the right to terminate the trial offer and amend the trial pricing at any time.
7. Intellectual Property
7.1 All rights, title and interest in and to the Platform, including its software, website, content, logos, trademarks, and all proprietary outputs generated by or on the Platform (excluding data obtained directly from official public sources), are and shall remain the exclusive intellectual property of AI Verify 360 Limited. No rights are granted to Users except as expressly set out in these Terms.
7.2 Users must not:
7.2.1 Use, publish, or excerpt AI Verify 360’s Outputs for marketing or promotional purposes without prior written consent.
7.2.2 Copy, redistribute, or resell any Outputs, except as expressly permitted by us in writing.
7.2.3 Use the Platform or its Outputs for direct marketing, consumer credit decisioning, employment or tenant screening, or any other purpose not expressly permitted under these Terms or your contract.
7.3 AI Verify grants Users non-exclusive and non-transferable permissions:
7.3.1 to use the Platform for internal business purposes until these terms have been terminated; and
7.3.2 to use the Reports for internal business purposes for as long as required, acting responsibly and in accordance with these Terms.
7.4 All trademarks, service marks, trade names, logos, and brand names appearing on the Platform or our website, whether registered or unregistered, remain the property of their respective owners. Any company, product, or service names displayed on the Platform or our website are referenced strictly for identification and descriptive purposes.
7.5 AI Verify 360 makes no claim of ownership over any such trademarks and does not imply any association, sponsorship, endorsement, or affiliation with the holders of these trademarks and brands, unless expressly stated. The use or mention of third-party marks is solely intended to assist users in identifying relevant businesses and services.
7.6 All rights with respect to trademarks, brand names and logos are reserved by their respective owners. Any unauthorised use, reproduction, or modification of such marks may be subject to legal action by the rights holders.
8. Warranties and Disclaimers
8.1 AI Verify 360 provides compliance and due diligence technology and related services with reasonable care and skill; all Services and Outputs are provided strictly “as is” and “as available.”
8.2 Users bear all responsibility for use of Services, Outputs and information obtained through the Platform.
8.3 To the fullest extent permitted by law, AI Verify 360 (and its providers, partners, affiliates, directors, employees, and agents) disclaims all liability for direct, indirect, incidental, special, or consequential loss or damage, including (without limitation) errors in certifications, delays, interruptions, system outages, or reliance on Outputs, information or services.
8.4 No warranty is given for:
8.4.1 The accuracy, completeness or timeliness of data from Third-Party Providers, Official Data Sources or any other sources from time to time in use.
8.4.2 Suitability for any legal, investment, or commercial outcome.
8.5 Where information, data, or services rely on Third-Party Providers and Official Data Sources (including but not limited to public records and other data sources from time to time), AI Verify 360 makes no warranty for completeness, accuracy, availability, reliability, third-party system outages or legality and expressly disclaims any liability for third-party acts or omissions.
8.6 Our marketing activities are exclusively for promotional and informational purposes. No service or advice shall be construed as a promise or guarantee of business outcomes (including, but not limited to, increased sales, market share, or brand recognition). AI Verify 360 is not responsible for any damages or losses, actual or prospective, resulting from its activities in marketing, PR and promotions.
9. Liability and Indemnity
9.1 The total aggregate liability of AI Verify 360 however arising is limited to the sum paid by the User limited only to the transaction or service request prior to the incident giving rise to liability.
9.2 Users agree to indemnify and hold harmless AI Verify 360, its partners, Third-Party Providers and licensors from and against all losses, damages, claims, actions, and expenses (including legal fees) resulting from:
9.2.1 Unauthorised or unlawful use of the Platform and its outputs.
9.2.2 Breach of these Terms and associated policies.
9.2.3 Violation of any third-party provider’s policies.
9.3 You will indemnify us against any losses, damages and other liabilities arising out of or in connection with a third-party claim that your data infringes their intellectual property.
10 Pricing, Refunds and Billing Disputes
The Platform uses tiered subscriptions paid with credits. You choose a tier (including our enterprise “price on request” tier) and buy credits as shown on our website or in an agreed order form.
10.1 Subscription fees and credit purchases are billed in advance for each billing period, and you authorise AI Verify to take payment (including any taxes and agreed extras) from your chosen payment method. If payment fails or is late, we may suspend or cancel access to the Platform until the account is brought up to date.
10.2 Credits can only be used on the Platform, may be subject to expiry rules set out in your plan, and cannot be exchanged for cash or transferred outside your organisation, except where we expressly allow this.
10.3 Unless the law gives you a mandatory right to a refund, all subscription fees and credit purchases are non-refundable once the billing period has started or the credits have been added to your account. In the unlikely event of a serious outage caused by us, we may offer a pro-rata refund or account credit, which will be your only financial remedy for that issue.
10.4 If you believe that any fees are incorrect, you must inform us within 30 days of receiving the invoice or payment by direct debit. Otherwise, we will treat the invoice or direct debit payment as accepted unless the law does not permit. 10.5 You must still pay any undisputed amount on time. We will, if needed, issue a corrected invoice, credit or refund.
10.6 Unless we agree otherwise with you, we reserve the right to change our fees at any time. We will always give you 30 days’ notice in advance of any increase in the fees and give you an opportunity to terminate the Services if you do not wish to proceed.
10.7 We may suspend use on 7 days’ notice or charge you interest if you haven’t paid any overdue fees (unless they are disputed). The interest rate on overdue amounts will be 4% per annum above Bank of England base rate.
11. Changes to Terms and Termination
11.1 AI Verify 360 may amend these Terms to comply with legal or policy changes. Users will be notified via the Platform. Continued use after notification constitutes acceptance of amendments.
11.2 AI Verify 360 may terminate for breach of these Terms and associated policies with immediate effect upon written notice.
11.3 Upon termination of service:
11.3.1 User access to AI Verify 360 will be revoked unilaterally
11.3.2 Users may retain and use any reports or service outputs generated prior to termination for lawful business, audit, and compliance purposes insofar as these Terms govern continued use for business continuity purposes only.
11.3.3 All confidential information or data belonging to AI Verify 360 must be deleted or returned upon request, except to the extent retention is required by law, regulation, or to maintain compliance records.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved under the exclusive jurisdiction of the English courts.
12. Contact and Notices
Contact: support@verify360.ai FAO: AI Verify 360 – Legal & Compliance Team; Address for Service of Notices: AI Verify 360 Ltd, Fifth Floor, 167-169 Great Portland Street, London W1W 5PF
AI Verify 360 – Acceptable Use Policy
1. Introduction and Scope
This Acceptable Use Policy (“AUP”) forms part of the Terms and Conditions governing your use of AI Verify 360’s platform and services (“the Platform” or “the Service”). It applies to all users, whether individuals or corporate entities.
AI Verify 360’s AUP sets out requirements to ensure the Platform is used lawfully, securely, and fairly, protecting all users and the integrity of the data and systems involved.
2. Permitted Use of the Platform
You agree to use the AI Verify 360 Platform solely for legitimate business purposes consistent with:
- Compliance, regulatory due diligence, anti-fraud and risk management activities.
- Verification of business identities, statutory entities, identity checks under business-asusual Know Your Customer (KYC) and Know Your Business (KYB) checks pursuant to due diligence and compliance statuses using official and licensed data sources integrated into the Platform.
- Supporting lawful business transactions, audit, and regulatory record-keeping.
You must comply with all applicable laws, regulations including GDPR, Data Protection Act 2018, Commissioners for Revenue and Customs Act 2005, HMRC regulations, and third-party agreements and end-user licence agreements from time to time in force mentioned on our website.
3. Prohibited Uses
You agree not to, nor permit others to, use the Platform, the Service or any outputs to:
- Conduct or facilitate any unlawful, fraudulent, or malicious activity.
- Circumvent data licensing, copying, scraping, reverse engineering, or unauthorised redistribution of data or reports.
- Use AI Verify 360 for marketing, employment screening, or consumer credit purposes, except where expressly permitted.
- Upload or transmit any content that infringes intellectual property rights or violates confidentiality obligations.
- Interfere with or disrupt the integrity, security, or performance of the Platform.
- Access or use the Platform in a manner that could damage, disable, or impair any AI Verify 360 or third-party systems or networks.
- Harass, threaten, or harm other users or third parties.
- Attempt to gain unauthorised access to any part of the Platform, AI Verify 360’s systems, or related networks.
4. Security and Account Obligations
- You must safeguard account credentials and notify AI Verify immediately of any suspicion or evidence of breach or misuse.
- You must implement reasonable security measures consistent with industry standards to prevent unauthorised access or data loss.
- Promptly report any security incidents related to your account or Platform use.
- Users are responsible for maintaining the integrity of the Service, confidentiality of Outputs and activity conducted through their accounts.
5. Data Protection and Confidentiality
- You will comply with all data protection laws and respect the confidentiality of personal data or commercially sensitive information accessed through the Platform.
- Do not disclose or share any data or reports obtained via the Platform outside your organisation except as legally required or permitted.
- AI Verify 360 may monitor use to detect or prevent violations and to preserve Platform security.
6. Third-Party Data and Provider Terms
- The Platform integrates official and licensed third-party information subject to specific usage restrictions. Your use is bound by these Terms. You agree that data misuse or breach of third-party conditions as expressed in the Terms may result in suspension or termination without notice and possible legal action.
7. Enforcement and Sanctions
- AI Verify 360 reserves the right to investigate suspected violations and suspend, restrict, or terminate access as appropriate.
- We may report unlawful activity to relevant authorities.
- Consequences may include removal of content, account termination, and pursuit of civil or criminal remedies.
8. Changes to this Policy
- The AUP may be updated periodically to reflect regulatory changes, technology updates, or operational needs.
- The AUP may be updated periodically to reflect regulatory changes, technology updates, or operational needs.