• “Acceptable Use Policy” means the policy setting out permitted and prohibited uses of the Platform and Services, as amended from time to time, and which forms part of these Terms.
• “AI Verify 360”, “we”, “us”, “our”, “the Platform”, means the operator of AI Verify 360 Ltd.
• “Official Data Sources” means government, regulatory, supervisory, or other public bodies that make available official registers, databases, or verification services which AI Verify 360 may access to provide its Services.
• “Services” means compliance and due diligence services made available through the Platform, including:
  (a) access to and use of the Platform;
  (b) all searches, checks, and verifications;
  (c) any reports, certificates, or verification statements generated; and
  (d) access to and use of data obtained from Official Data Sources and Third-Party Providers.
• “Third-Party Providers” means independent external organisations, including Official Data Sources where applicable, which supply identity, credit, sanctions, customs, tax, company, registry or other verification and screening data, information, technology services or related services used in connection with the Platform.
• “User”, “you”, “your” means our clients, customers, service users, anyone accessing or using the Platform, whether registered or not.

• The Platform provides essential support for due diligence processes, ensuring actions undertaken through the Platform are aligned with compliance requirements, anti-fraud measures, and risk management protocols serving legitimate business purposes.
• The Platform utilises data from official Third-Party Providers, Official Data Sources and approved partners, which may be updated from time to time, to facilitate these objectives.
• Our Services are provided exclusively for due diligence, compliance or business transactions.
• VAT (Value Added Tax) information and similar data is governed by the Commissioners for Revenue and Customs Act 2005 and subject to tightly defined permissions:
  (a) Information is provided only to confirm VAT validity, verify business identity, or support required business documentation.
  (b) Users may not collect, store, copy, publish, compile, or share HMRC or other official data except as embedded in AI Verify 360’s audit or compliance reports, or as permitted by specific law or official guidance and in accordance with these Terms.
• Breach of these Terms or information providers’ restrictions may result in suspension and notification to relevant authorities.

• Users undertake to use the Platform, searches, information and reports for legitimate business purposes in accordance with our intended Scope and Permitted Use herein and the Acceptable Use Policy integrated to these Terms.
• Users must not use the Platform or our Services to do anything illegal, harmful, fraudulent, or anything that may damage AI Verify 360’s or our Third-Party Providers’ reputation.
• Users must only input information strictly necessary for AI Verify to deliver verifications and must not contravene any laws (including infringement of intellectual property rights); Users further warrant they have the right to share the information they input.
• Users must ensure Services are used responsibly and limited to legally permitted purposes as part of business-as-usual activities to do with regular compliance and due diligence activities and only by registered users their agents and employees.
• Users are advised to obtain independent confirmation of verified information before making commercial or operational decisions.
• Users must not use the Platform, services, statement or reports to build any competing products or services (or allow anyone else to do so).
• Breach of these Terms, unauthorised use or attempted re-sale of information and reports obtained from the Platform may lead to immediate suspension and legal action.

• Service outputs include verification statements, search results, bank verifications, reports, and may include incidental information (“the Outputs”). These are informational only and serve as audit-ready evidence, but do not constitute or substitute official certificates, registrations, approvals, or warranties from official sources.
• Outputs reflect data made available by Third-Party Providers and Official Data Sources at the time the relevant search, check or verification is performed.
• AI Verify 360 does not warrant that third-party or official source data is complete, accurate, current or fit for any particular purpose. The User remains responsible for assessing whether any Output is sufficient for its intended legal, compliance, commercial or operational use and for obtaining independent advice or further verification where appropriate.
• Except as expressly set out in these Terms, the Services and Outputs are provided using source data supplied by third parties and official registries and are made available on that basis. They do not constitute legal, tax, financial or regulatory advice.

• Users must use input data responsibly and comply with UK GDPR, Data Protection Act 2018, the EU General Data Protection Regulation (EU GDPR), relevant guidance and codes of practice issued by competent supervisory authorities (including the Information Commissioner’s Office “ICO”), and all other applicable data protection and privacy laws in force from time to time.
• The Platform is designed primarily to retrieve and present business and corporate verification information from official and third-party sources. In the ordinary course of providing the Services, AI Verify 360 may also process limited personal data relating to Users and authorised contacts, including names, business email addresses, job titles, account credentials, audit logs, billing information and support correspondence.
• Each party shall comply with applicable data protection and privacy laws in connection with its use of the Platform and the Services. The User is responsible for ensuring that any data submitted to the Platform is lawful, accurate, relevant and limited to what is necessary for the permitted purpose.
• AI Verify 360 acts as an independent controller in relation to personal data processed for account administration, service delivery, security, support, billing, compliance and business administration purposes, as described in the Privacy Policy. Where AI Verify 360 processes personal data on behalf of a User as part of any agreed customer-specific service, the parties shall enter into any additional data processing terms required by law.
• AI Verify 360 retains data only in accordance with its Privacy Policy and internal retention controls. The User acknowledges that certain records, including account records, audit logs, transaction records, support communications and compliance records, may be retained for defined periods after termination where required for security, regulatory, accounting or legal purposes.

• AI Verify 360 may provide a trial or demo of its Services at its own discretion for a fixed period where Users may benefit from discounted prices (“Trial Period”).
• Use of the Platform during the Trial Period will be governed by these Terms and any other terms provided to you by us. You can end the trial at any time, and any notice requirements herein will not apply.
• During any Trial Period, no subscription fees will be payable unless expressly agreed otherwise in writing.
• After the Trial Period there is no obligation for you to continue to use the Platform. If you decide to carry on using it after the trial, your pricing arrangement and any other relevant terms will be agreed with you at that point.
• We reserve the right to terminate the trial offer and amend the trial pricing at any time.

• All rights, title and interest in and to the Platform, including its software, website, content, logos, trademarks, and all proprietary outputs generated by or on the Platform (excluding data obtained directly from official public sources), are and shall remain the exclusive intellectual property of AI Verify 360 Limited. No rights are granted to Users except as expressly set out in these Terms.
• Users must not:
  (a) Use, publish, or excerpt AI Verify 360’s Outputs for marketing or promotional purposes without prior written consent.
  (b) Copy, redistribute, or resell any Outputs, except as expressly permitted by us in writing.
  (c) Use the Platform or its Outputs for direct marketing, consumer credit decisioning, employment or tenant screening, or any other purpose not expressly permitted under these Terms or your contract.
• AI Verify grants Users non-exclusive and non-transferable permissions:
  (a) to use the Platform for internal business purposes until these terms have been terminated; and
  (b) to use the Reports for internal business purposes for as long as required, acting responsibly and in accordance with these Terms.
• All trademarks, service marks, trade names, logos, and brand names appearing on the Platform or our website, whether registered or unregistered, remain the property of their respective owners. Any company, product, or service names displayed on the Platform or our website are referenced strictly for identification and descriptive purposes.
• AI Verify 360 makes no claim of ownership over any such trademarks and does not imply any association, sponsorship, endorsement, or affiliation with the holders of these trademarks and brands, unless expressly stated. The use or mention of third-party marks is solely intended to assist users in identifying relevant businesses and services.
• All rights with respect to trademarks, brand names and logos are reserved by their respective owners. Any unauthorised use, reproduction, or modification of such marks may be subject to legal action by the rights holders.

• Each party shall keep confidential all confidential information of the other party disclosed in connection with these Terms and shall not use such information except to exercise its rights or perform its obligations under these Terms.
• AI Verify 360 confidential information includes non-public information relating to the Platform, its functionality, features, pricing, security arrangements, performance, documentation and any trial, demo or evaluation results.
• The obligations in this clause do not apply to information which is or becomes public other than through breach of these Terms, was lawfully known before disclosure, is lawfully received from a third party without restriction, or is independently developed without use of the disclosing party’s confidential information.
• A party may disclose confidential information where required by law, regulation, court order or a competent authority, provided that, where lawful, it gives prior notice to the other party.

• AI Verify 360 shall provide the Services with reasonable care and skill.
• The User acknowledges that the Services depend in part on information made available by Third-Party Providers and Official Data Sources, and that AI Verify 360 is not responsible for inaccuracies, omissions, delays or interruptions in those external sources.
• Except as expressly stated in these Terms, all conditions, warranties and representations which might otherwise be implied by statute, common law or otherwise are fully excluded permitted by law.
• Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability which cannot lawfully be limited or excluded.
• The User is responsible for all decisions, acts and omissions taken in reliance on the Services or any Outputs.
  9.6 Where information, data, or services rely on Third-Party Providers and Official Data Sources (including but not limited to public records and other data sources from time to time), AI Verify 360 makes no warranty for completeness, accuracy, availability, reliability, third-party system outages or legality and expressly disclaims any liability for third-party acts or omissions.
• Our marketing activities are exclusively for promotional and informational purposes. No service or advice shall be construed as a promise or guarantee of business outcomes (including, but not limited to, increased sales, market share, or brand recognition). AI Verify 360 is not responsible for any damages or losses, actual or prospective, resulting from its claims or activities in marketing, brochures, PR and promotions.

• Subject to clauses 8.4 and 9.2, AI Verify 360’s total aggregate liability arising out of or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the lesser of:
  (a) the total fees paid by the User to AI Verify 360 in the 12 months immediately preceding the event giving rise to the claim; and
  (b) £1,000.
• Subject to clause 8.4, AI Verify 360 shall not be liable for any:
  (a) loss of profit;
  (b) loss of revenue;
  (c) loss of business;
  (d) loss of anticipated savings;
  (e) loss of goodwill or damage to reputation;
  (f) loss or corruption of data; or
  (g) indirect or consequential loss,
  in each case whether direct or indirect.
• Users agree to indemnify and hold harmless AI Verify 360, its partners, Third-Party Providers and licensors from and against all losses, damages, claims, actions, and expenses (including legal fees) resulting from:
  (a)Unauthorised or unlawful use of the Platform and its outputs.
  (b) Breach of these Terms and associated policies.
  (c)Violation of any third-party provider’s policies.
• You will indemnify us against any losses, damages and other liabilities arising out of or in connection with a third-party claim that your data infringes their intellectual property.

The Platform uses tiered subscriptions paid with credits. You choose a tier (including our enterprise “price on request” tier) and buy credits as shown on our website or in an agreed order form.

• Subscription fees and credit purchases are billed in advance for each billing period, and you authorise AI Verify to take payment (including any taxes and agreed extras) from your chosen payment method. If payment fails or is late, we may suspend or cancel access to the Platform until the account is brought up to date.
• Credits can only be used on the Platform, may be subject to expiry rules set out in your plan, and cannot be exchanged for cash or transferred outside your organisation, except where we expressly allow this.
• Unless the law gives you a mandatory right to a refund, all subscription fees and credit purchases are non-refundable once the billing period has started or the credits have been added to your account. In the unlikely event of a serious outage caused by us, we may offer a pro rata refund or account credit, which will be your only financial remedy for that issue.
• If you believe that any fees are incorrect, you must inform us within 30 days of receiving the invoice or payment by direct debit. Otherwise, we will treat the invoice or direct debit payment as accepted unless the law does not permit.
• You must still pay any undisputed amount on time. We will, if needed, issue a corrected invoice, credit or refund.
• Unless we agree otherwise with you, we reserve the right to change our fees at any time. We will always give you 30 days’ notice in advance of any increase in the fees and give you an opportunity to terminate the Services if you do not wish to proceed.
• We may suspend use on 7 days’ notice or charge you interest if you haven’t paid any overdue fees (unless they are disputed). The interest rate on overdue amounts will be 4% per annum above Bank of England base rate.

• AI Verify 360 may amend these Terms to comply with legal or policy changes. Users will be notified via the Platform. Continued use after notification constitutes acceptance of amendments.
• AI Verify 360 may terminate for breach of these Terms and associated policies with immediate effect upon written notice.
• Upon termination of service:
  (a) User access to AI Verify 360 will be revoked unilaterally
  (b) Users may retain and use any reports or service outputs generated prior to termination for lawful business, audit, and compliance purposes insofar as these Terms govern continued use for business continuity purposes only.
  (c) All confidential information or data belonging to AI Verify 360 must be deleted or returned upon request, except to the extent retention is required by law, regulation, or to maintain compliance records.

Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent caused by circumstances beyond its reasonable control, including failures of telecommunications networks, internet service providers, utility outages, industrial disputes, acts of God, fire, flood, epidemic, civil unrest, war, terrorism, or acts of government, provided that the affected party takes reasonable steps to mitigate the effect of the event.

These Terms, together with any order form, the Privacy Policy, the Cookie Policy, the Acceptable Use Policy and any document expressly incorporated by reference, constitute the entire agreement between the parties in relation to their subject matter and supersede any prior discussions, correspondence, negotiations or understandings relating to that subject matter.

If any provision of these Terms is held to be invalid, unlawful or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, and if such modification is not possible it shall be deemed deleted. Any modification or deletion shall not affect the validity and enforceability of the rest of these Terms.

A failure or delay by either party to exercise any right or remedy under these Terms shall not constitute a waiver of that or any other right or remedy.

A person who is not a party to these Terms shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision of these Terms.

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved under the exclusive jurisdiction of the English courts.

Any legal notice under these Terms must be in writing and sent by email to support@verify360.ai and by post to FAO Legal Compliance Team, AI Verify 360 Ltd, Fifth Floor, 167–169 Great Portland Street, London W1W 5PF, or to any updated contact details notified for that purpose. General support queries may also be sent to support@verify360.ai